Outbound Incident - Italy

Incident Report for Bandwidth

Postmortem

Bandwidth has concluded its investigation of this issue and determined that between 07:10 UTC and 11:31 UTC on September 22, 2026, outbound voice traffic through our Italy market was unaffected.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue.

If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Sep 24, 2026 - 06:59 EDT

Resolved

This incident has been resolved.
Posted Sep 22, 2026 - 08:13 EDT

Identified

Bandwidth teams have identified an outbound calling incident impacting Itlian based traffic. Teams are working to restore expected network behavior.
Posted Sep 22, 2026 - 07:32 EDT
This incident affected: Italy Calling Services (Outbound Calling - Italy).